In case of accepted returns, the refund will be processed within 3 working days. For further details, please see our return and refund policy on the site.
Procedures for making returns, refund policies and information on returns management times.
What is your refund policy?
How can I make a return or exchange?
To make a return, fill out the return form by downloading it from this page and send it together with the items within 14 days of receipt. For further details, please see our returns policy on the site.
What can I do if the product received is damaged or defective?
If you receive a damaged or defective product, contact us immediately at info@visionidepoca.it with a description of the problem and photos of the damage. We will provide a replacement or refund according to our return policy.