In case of accepted returns, the refund will be processed within 3 working days. For further details, please see our return and refund policy on the site.
Questions relating to order fulfillment, modifications, cancellations and information on the purchase process.
What is your refund policy?
How can I make a return or exchange?
To make a return, fill out the return form by downloading it from this page and send it together with the items within 14 days of receipt. For further details, please see our returns policy on the site.
Can I make an order by telephone?
You can contact us at +39 338 447 1015 /+39 380 139 7331 or write to us on WhatsApp
Is it possible to modify or cancel my order after confirming it?
For changes or cancellations, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee this if the order is already being processed.
How can I track my order?
Once your order has shipped, you will receive an email with the tracking code. You can enter this code on the courier's website to track the shipment.