{"id":90405,"date":"2023-12-28T14:06:43","date_gmt":"2023-12-28T14:06:43","guid":{"rendered":"https:\/\/visionidepoca.com\/faq\/what-can-i-do-if-the-product-received-is-damaged-or-defective\/"},"modified":"2023-12-28T19:49:32","modified_gmt":"2023-12-28T19:49:32","slug":"what-can-i-do-if-the-product-received-is-damaged-or-defective","status":"publish","type":"faq","link":"https:\/\/visionidepoca.com\/en\/faq\/what-can-i-do-if-the-product-received-is-damaged-or-defective\/","title":{"rendered":"What can I do if the product received is damaged or defective?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]If you receive a damaged or defective product, contact us immediately at <a href=\"mailto:info@visionidepoca.it\" target=\"_new\" rel=\"noopener\">info@visionidepoca.it<\/a> with a description of the problem and photos of the damage. We will provide a replacement or refund according to our return policy.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"template":"","faq_cat":[541,553,559,568],"class_list":["post-90405","faq","type-faq","status-publish","hentry","faq_cat-account-services","faq_cat-products-and-availability","faq_cat-returns-and-refunds","faq_cat-shipping-and-delivery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What can I do if the product received is damaged or defective? - Visioni d&#039;Epoca<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/visionidepoca.com\/en\/faq\/what-can-i-do-if-the-product-received-is-damaged-or-defective\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What can I do if the product received is damaged or defective?\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]If you receive a damaged or defective product, contact us immediately at info@visionidepoca.it with a description of the problem and photos of the damage. 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